Wilson Repeater Store High Quality Wilson Electronics Products
Customer Service
We pride ourselves on our quality of customer service, expertise and knowledge of the products. Contact us if you have any questions on any of the Wilson products. We will be glad to help you with your purchase or answer any question you may have on product operation and performance.
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30-Day Money-Back Guarantee All Wilson Electronics products are protected by Wilson's 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, the product may be returned within 30 days of purchase for a refund, less shipping costs. Product must be in like-new condition with all components and packaging. Read Return Policy Rules below.
Before you return anything (please read) Contact Wilson Repeater Store for a Return Merchandise Authorization Number (RMA#) and return instructions prior to returning any product. Product will NOT be accepted and a refund will not be issued without a RMA#.
Return Policy Rules (please read)
Telephone Powerful Signal toll free 866-912-3444 to get an RMA# (Return Merchandise Authorization). You must have an RMA#. Please do not return anything without an RMA#.
Product must be in new condition
No physical damage, dents, scratches, scuffs, marks etc.
Products must be in original packaging with all included components
Manuals, warranty cards, documentation, parts, accessories, etc.
Refunds will not be issued on damaged or incomplete/missing products
Please DO NOT use product packaging as shipping container. It is not designed for that task and is not strong enough. Pack items in original packaging, well padded inside of a box designed for shipping.
DO NOT lay items loosely (no padding) inside a shipping box, they will most likely get damaged.
Return address and RMA# must be clearly printed on the outer shipping box.
Product should be returned using a "traceable means" such as UPS, FEDEX, certified mail.
Items not in compliance with return policy rules will not be refunded.
Items received without an RMA# will be refused and returned and no refund will be issued.
A minimum 10% restocking fee will be applied to all returns.
RMA# are valid for 14 days from date of issue. Please promptly return your product after RMA# is issued. Product received after 14 day period will be refused.
Amplifier Warranty Wilson Electronics amplifiers are warranted for one (1) year against defects in workmanship and/or materials.
Antenna Warranty Wilson Electronics antennas are warranted for ninety (90) days against defects in workmanship and/or materials. (Trucker antennas are warranted for one year).
These warranties do not apply to any products determined by Wilson Electronics to have been subjected to misuse, abuse, neglect or mishandling that alters or damages physical or electronic properties.